Helpful Tips and FAQs

Helpful Tips and FAQs

  • "Per person, double occupancy" means that the price is per person, based on two people sharing the room or stateroom.

  • Airfare from most major cities throughout Canada can be added to nearly all of the vacations or cruises shown.

  • Look for Executive Member benefits associated with select travel products. These value-added offers include such benefits as room upgrades, food and beverage credits, spa credits and more. Please note that Executive Member benefits are valid for the primary cardholder only.

  • The "valid for travel" dates indicate when the vacation price shown is available. If you change the travel date or make other deviations, your price and inclusions may vary.

Q: Why do I have to provide my Costco membership number?

The travel program is offered as another service to your Costco membership. Our goal is to offer outstanding vacation value, with special offers and inclusions that are only available to Costco members. Just like in a Costco warehouse, our travel products offer brand names you recognize and trust, so you're assured of high-quality travel arrangements.

Q: Why does Costco sell travel?

The value is in the bundle! While all of Costco Travel's vacation products offer great value, look for Buyer's Choice packages. Costco Travel's buyers have bundled together some of our most popular accommodations with various travel options to ensure the best Costco member savings.

Q: Is airfare included in the price?

Except where specifically noted, airfare is not included in the price. Prices typically include accommodations, airport transfers or a rental car. Airfare can be purchased as an add-on with most of our vacation packages. Some packages include airfare and some cannot be booked without airfare. Generally, there is an additional value and/or a better price when you purchase a package that includes airfare.

Q: Are there any airlines I cannot book through Costco Travel?

Costco Travel does not offer all carriers in all markets. If you do not see the airline that you're interested in, it means that service is not available to meet your criteria or that Costco Travel currently does not offer that carrier.

Q: What is an add-on?

An add-on is a trip component that is not included in your vacation. An add-on may be purchased for an additional price. Add-ons might include airfare to your destination city, excursions from your destination city, meal plans or other optional items.

Q: Is the price shown for one or two people?

Prices shown generally are per person, based on double occupancy. This means that the price shown is for one person, based on two people sharing the room.

Q: Does the price include taxes?

Hotel taxes are included in the land-only vacation prices. For airfare-inclusive vacations, airline taxes also are included. Some foreign governments might charge additional departure taxes when leaving their country. These departure taxes usually are not included in your vacation price and must be paid when you depart the country you've visited. Unless otherwise indicated, resort service fees are not included. Cruise prices do not include government taxes/fees, administrative fees, taxes, port expenses (TF&PE), gratuities or fuel surcharges. The cruise lines reserve the right to collect any tax or fuel surcharge increases up until the time of sailing, even if the fare has been paid in full. For all travel, any government-imposed increases in fees or taxes are the passenger’s responsibility to pay, even if the booking is paid in full.

Q: Can I book something that I do not see (e.g., a different room category, a longer stay or an additional destination)?

Yes. However, the price will vary to reflect any changes or deviations you make to the package shown.

Q: As an Executive Member, do I receive credit toward my annual 2% Reward?

For Executive Member purchases made directly from Costco Travel, a 2% Reward will be earned and applied after travel is completed. You must be an Executive Member when travel starts. Excludes taxes, fees, surcharges, gratuities, trip protection, and portions of travel purchased through a third party such as activities, tours, baggage fees, upgrades, rental car equipment, resort charges, port charges, resort and cruise line fees and similar extras. Other terms, conditions and exclusions applicable to the 2% Reward apply. Executive Member Added Benefit, if applicable, is valid for the Primary Cardholder only.

Q: Are passports required for international travel?

Passports are required for international travel. You will not be permitted to depart without necessary documentation. There may be additional requirements for international travel, such as vaccinations or visas, and some countries require that passports be valid for six months or longer beyond your stay in the country. Passport and entry requirements are subject to change at any time without notice. For the most current information on passport and entry requirements, please visit the Government of Canada official website at Special travel documents are required for children traveling with or without their parents. If you are traveling with children, please check with the airline or cruise line prior to departure. If you are not a Canadian citizen, you must contact the consulate of the country you are visiting.

Q. I have an infant under 2 years old, do I need to include the infant in the booking process?

Yes. While infants under 2 may sit in an adult's lap for flights, they must still be accounted for in the total number of travelers.

Q. Can I earn Aeroplan miles on Costco Travel purchases?

No, Costco Travel purchases are not eligible for Aeroplan miles.

*Costco Travel does not represent, endorse or warrant the accuracy or completeness of the information contained in these websites.

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