Help Centre
United States
Australia
Coupon Override
Please Call
For drivers under the age of 25, additional fees and/or restrictions may apply.
For information and assistance in completing your reservation, please call:
1-855-863-0357Sorry
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Contact Us
Vacation Packages and General Information
Cruises
Car Rentals
Reservations / Planning Your Trip
Monday - Friday 8:30 a.m. - 8:30 p.m.
Saturday - Sunday 9:00 a.m. - 5:30 p.m.
(Eastern Time)
While Traveling
Monday - Friday 8:30 a.m. - 8:30 p.m.
Saturday - Sunday 9:00 a.m. - 5:30 p.m.
(Eastern Time)
From U.S. or Canada
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English: 1-866-317-4711
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French: 1-855-863-0357
Option 7, then Option 2
From Europe, Cook Islands or Tahiti
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English: 001-1-866-314-4711
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French: 00-1-855-863-0357
Option 7, then Option 2
From Costa Rica or Mexico
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English: 00-1-866-317-4711
-
French: 00-1-855-863-0357
Option 7, then Option 2
From The Caribbean
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English: 1-1-866-317-4711
-
French: 1-1-855-863-0357
Option 7, then Option 2
Post-Trip Inquiries
Have not received your Digital Costco Shop Card?
Help Centre
Experienced issues during your trip?
Open a Claim
Help Centre
Experienced issues during your trip?
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Mail Us
415, West Hunt Club Road
Ottawa (Ontario)
K2E 1C5
3650-2 Avenue des Grandes Tourelles
Boisbriand, Québec
J7H 0A1
Call Center Closures
You may still book online during these days.
New Year’s Day
Easter
Victoria Day
Canada Day
Labour Day
Thanksgiving
Christmas
Cancellation Information
How do I cancel my cruise?
How do I cancel my vacation package?
How do I cancel my car rental?
How do I cancel my hotel (room-only) reservation?
How do I cancel my vacation package?
How do I cancel my car rental?
How do I cancel my hotel (room-only) reservation?
Digital Costco Shop Card
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