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Hotel Xcaret Arte - All-Inclusive
Costco Member Reviews
Costco Star Rating 
Carr. Chetumal -Puerto Juarez Km. 282 L 21-3, Playa del Carmen, Quintana Roo, 77710, Mexico
Offering a unique artistic and cultural experience, this All-Fun Inclusive™ resort welcomes guests 16 and older and features numerous pools, a variety of restaurants and bars, a fitness center and a spa. As part of the All-Fun Inclusive™ concept, guests will enjoy unlimited access with round-trip transportation to select nature parks and tours, including Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenotes and Xcaret Xailing Experiences.
Executive Member Benefit
Executive Members receive an annual 2% Reward, up to $1,250, on qualified Costco Travel purchases
Hotel Details
Overview
Hotel Description
Located on the edge of the jungle and the Caribbean Sea, this All-Fun Inclusive™ resort welcomes guests 16 and older and celebrates the art and culture of Mexico. The resort's 900 contemporary suites are located within five distinct buildings, each paying tribute to a different artistic element. Guests can partake in workshops in their respective building, varying from weaving to pottery to dance. Select suites have direct access to a pool or an exclusive rooftop pool. Resort amenities include numerous pools, a variety of restaurants and bars and a fitness center. Adult guests can rejuvenate at Muluk Spa & Wellness offering a hydrotherapy circuit, treatment cabins carved into the natural rock, and a menu of curated wellness treatments. Complimentary wireless internet access is offered throughout the resort. Due to the resort layout, which includes suspension bridges and hills, this resort is not recommended for guests with mobility issues.
As part of the All-Fun Inclusive™ concept, guests will enjoy unlimited access with round-trip transportation to select nature parks and tours, including Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco and Xenotes.
Key Features
- Area: Xcaret
- Number of Rooms: 900
- Number of Floors: 7
- Elevator(s)
- Check-In Time: 3:00 p.m.
- Check-Out Time: 12:00 p.m.
- Minimum Age to Stay Without an Adult: 18
- All-Inclusive
- Distance from Airport: 60 Minutes
Property
Features
- Activities/Tour Desk
- Air-Conditioning in Public Areas
- ATM
- Bar(s)
- Beach (swimmable)
- Concierge Desk
- Currency Exchange
- Health/Fitness Facility
- Hospitality Room(s)
- Internet Access (wireless)
- Parking (valet)
- Restaurant(s)
- Room Service (24 hours)
- Swim-Up Bar(s)
- Swimming Pool(s) - Outdoor
Features for a fee
- Beauty Salon
- Dry Cleaning
- Gift Shop/Boutique
- Spa
- Wedding Services
Activities
- Golf (nearby)
- Yoga
Dining
Mercado de San Juan
:Inspired by an iconic market in Mexico City, this dining venue offers fresh and authentic local-inspired cuisine.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: Buffet
- Reservations: Not Required
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Cayuco
:Indulge in Mediterranean and Mexican dishes in this open-air venue.
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: Buffet | À la carte
- Reservations: Not Required
- Cuisine Type: Mediterranean | Mexican
- Dress Code: Casual Attire
Kibi-Kibi
:Exclusively for guests staying in Casa de los Artistas, this venue offers dishes from the Yucatan with Lebanese influences.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: À la carte
- Reservations: Not Required
- Cuisine Type: International | Mexican
- Dress Code: Casual Attire
Cosexa
:Formerly known as Apapachoa, this rooftop vegan restaurant features a 100% plant-based menu.
- Meals Served: Breakfast | Dinner
- Menu Type: À la carte
- Reservations: Not Required
- Cuisine Type: Vegan
- Dress Code: Casual Attire
La Cantina VI.AI.PY
:This Oaxacan cantina features live music.
- Air-Conditioned
- Meals Served: Lunch | Dinner
- Menu Type: À la carte
- Reservations: Not Required
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Arenal
:Take in views of the ocean while enjoying an assortment of comfort foods.
- Meals Served: Lunch | Dinner
- Menu Type: À la carte
- Reservations: Not Required
- Cuisine Type: International
- Dress Code: Casual Attire
Tah-Xido
:Delight in contemporary Japanese cuisine in the form of carefully crafted gastronomic art.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Asian
- Dress Code: Collared Shirt | Long Pants Required
Le Chique
:Depart on a fine-dining journey of Mexican cuisine at this Michelin-rated restaurant that reinterprets Mexican ingredients, techniques, and flavors. A surcharge is required to dine at this restaurant.
- Air-Conditioned
- Meals Served: Dinner
- Reservations: Required
- Cuisine Type: Mexican
- Dress Code: Collared Shirt | Long Pants Required
Encanta
:Sample the flavors of the Mediterranean.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: International | Mediterranean
- Dress Code: Collared Shirt | Long Pants Required
Xaak
:This restaurant is not included in the All-Inclusive plan. Enjoy regional dishes that pay tribute to their pre-Hispanic influences. A surcharge applies.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: International | Mexican
- Dress Code: Collared Shirt | Long Pants Required
Rooms
Suites feature a contemporary design and are located in one of five Casas, each of which represents an artistic element that pays tribute to the Mexican culture. Casa de los Artistas is adults only, while the other four Casas welcome all guests. Suites located in Casa de los Artistas offer access to an exclusive rooftop pool and restaurant and butler service.
All suites feature a balcony or a terrace with a hammock, locally-made furniture and décor, a seating area, and a Nespresso® coffee and tea machine. Select suites offer direct pool access, or access to an exclusive rooftop pool and restaurant. Complimentary wireless internet access is offered throughout the resort. Due to the resort layout, which includes suspension bridges and hills, this resort is not recommended for guests with mobility issues.Available in All Rooms:
- Air Conditioning
- Ceiling Fan
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping - Daily
- In-Room Safe
- Internet Access (wireless)
- Iron/Ironing Board
- Mini-bar
- Satellite/Cable TV
- Suite Garden - All-Inclusive
Suites are located in Casas del Diseño, de la Piramide and de la Música, and feature a garden view.
Additional amenities include an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa or Two Queens and Pull-out Sofa
- Suite River - All-Inclusive
Suites are located in Casas de la Música and de la Pirámide, and feature a river view.
Additional amenities include an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa or Two Queens and Pull-out Sofa
- Suite Ocean - All-Inclusive
Suites are located in Casas del Diseño and de la Pirámide, and feature a partial-ocean view.
Additional amenities include an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa or Two Queens and Pull-out Sofa
- Suite Garden Spa - All-Inclusive
Suites are located in Casa de la Paz and feature a garden view.
Additional amenities include a volcanic stone tub on the terrace and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa or Two Queens and Pull-out Sofa
- Suite River Spa - All-Inclusive
Suites are located in Casa de la Paz and feature a river view.
Additional amenities include a volcanic stone tub on the terrace and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa
- Suite River - Adults-Only - All-Inclusive
Suites are located in Casa de los Artistas and feature a river view. Guests 18 and older are welcome in this category.
Additional amenities include access to an exclusive rooftop pool and restaurant, and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa
- Suite Garden Swim-Up - All-Inclusive
Suites are located in Casas del Diseño, de la Pirámide and de la Música, and feature a garden view.
Additional amenities include direct access to a pool and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa or Two Queens and Pull-out Sofa
- Suite Oceanfront - All-Inclusive
Suites are located in Casa del Diseño and feature an ocean view.
Additional amenities include an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa
- Suite Oceanfront - Adults-Only - All-Inclusive
Suites are located in Casa de los Artistas and feature an ocean view. Guests 18 and older are welcome in this category.
Additional amenities include access to an exclusive rooftop pool and restaurant, and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa or Two Queens and Pull-out Sofa
- Suite Oceanfront Swim-Up - All-Inclusive
Suites are located in Casa del Diseño and feature an ocean view.
Additional amenities include direct access to a pool and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa
- Suite Oceanfront Swim-Up - Adults-Only - All-Inclusive
Suites are located in Casa de los Artistas and feature an ocean view. Guests 18 and older are welcome in this category.
Additional amenities include direct access to a pool, access to an exclusive rooftop pool and restaurant, and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Pull-out Sofa or Two Queens and Pull-out Sofa
- Junior Suite Ocean-View - All-Inclusive
Suites are located in Casas del Diseño and de la Pirámide, and feature a partial-ocean view.
Additional amenities include butler service and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 124
- Bedding: King and Pull-out Sofa
- Junior Suite River Spa - All-Inclusive
Suites are located in Casa de la Paz and feature a river view.
Additional amenities include butler service, a volcanic stone tub on the terrace and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 124
- Bedding: King and Pull-out Sofa
- Junior Suite Oceanfront - Adults-Only - All-Inclusive
Suites are located in Casa de los Artistas and feature an ocean view. Guests 18 and older are welcome in this category.
Additional amenities include access to an exclusive rooftop pool and restaurant, and an in-room Jacuzzi.
- Balcony/Lanai
- Approximate Square Metres: 124
- Bedding: King and Pull-out Sofa
All-Inclusive
Includes:
- Evening Entertainment
- Gratuities and Taxes
- Room Service
- Unlimited Domestic Drinks
- Unlimited Meals and Snacks
- Unlimited Select International Drinks
Available for Purchase
- Laundry Or Dry Cleaning Services
- Premium Cuts of Meat and Seafood
- Spa and Beauty Services
- Telephone Calls
Additional All-Inclusive Information
Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xcaret Xailing Experiences. Reservations for select parks and tours may be required. A Yucatan government entrance fee per person is required for Xichen (US $ 33) and Xel-Há (US $ 26) (price is subject to change without notice).
Xel Há and Xcaret are open daily. Xenses, Xplor, Xplor Fuego, Xenotes, Xoximilco, and Xichen are open Monday through Saturday. This schedule is subject to change without notice.
Complimentary wireless internet access is offered throughout the hotel.
A surcharge applies for dining at Xaak.
Xel Há and Xcaret are open daily. Xenses, Xplor, Xplor Fuego, Xenotes, Xoximilco, and Xichen are open Monday through Saturday. This schedule is subject to change without notice.
Complimentary wireless internet access is offered throughout the hotel.
A surcharge applies for dining at Xaak.
Map
Costco Member Reviews
Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair accessible do not necessarily meet CDA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.
Costco Member Reviews
The Costco Star Rating assigned to each hotel is only intended as a guideline. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references.
Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality.
Property offers upscale design and décor, superior dining venues, manicured grounds, and a high level of service and hospitality.
Property offers above-average accommodations, service, comfort, facilities and grounds.
Property offers basic accommodations, décor, facilities and grounds.
