Help Centre
United States
Australia
Coupon Override
Please Call
For drivers under the age of 25, additional fees and/or restrictions may apply.
For information and assistance in completing your reservation, please call:
1-855-863-0357Sorry
We're unable to find your location.
Room %{=roomIndex} Age of child %{=index}
La Casa de la Playa by Hoteles Xcaret - All-Inclusive
Costco Member Reviews
Costco Star Rating 
Carretera Federal Chetumal, Km 282, Lot 023, 2, Puerto Juarez, Quintana Roo, 77710, Mexico
Discover a home away from home at this luxury, boutique all-inclusive resort, which caters exclusively to guests ages 16 and older. The resort features several elevated culinary experiences including four gourmet restaurants, four contemporary bars, a wine cellar, and a chocolate boutique. Additional resort amenities include two pools, a 131-foot swimming lane, an elegant spa with a hydrotherapy circuit, and a fitness center. Enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xcaret Xailing Experiences, and access to exclusive tailor-made experiences within select parks.
Executive Member Benefit
Executive Members receive an annual 2% Reward, up to $1,250, on qualified Costco Travel purchases
Hotel Details
Overview
Hotel Description
Nestled between the Mayan jungle and the Caribbean Sea, this luxury, boutique all-inclusive resort welcomes guests ages 16 and older. The resort prides itself on its sustainable design, blending modern architecture into its natural settings, and showcases handmade artwork by Mexican artists. Each of the resort's 63 spacious suites is appointed with attentive butler service and includes a private plunge pool and volcanic stone tub on the outdoor terrace. Resort amenities include two pools, a 131-foot swimming lane that stretches towards the sea, four gourmet restaurants, a selection of contemporary bars, and a fitness center. For a unique and elevated experience, guests can stop by Chocolatería to indulge in a decadent treat crafted by a master chocolatier or visit Cava for a tasting experience guided by the resident sommelier. Adult guests can unwind at the Muluk Spa, which offers a hydrotherapy circuit overlooking the ocean, salt and mud rooms, and a menu featuring a variety of curated wellness treatments. Complimentary wireless internet is offered throughout the resort.
Guests will enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes, and Xcaret Xailing Experiences. The resort elevates the concept that Hoteles Xcaret has become known for, offering tailor-made experiences exclusively for guests of La Casa de la Playa, from a backstage tour to a private dinner in a cenote. Guests will also receive private round-trip transfers between the resort and the parks.
Key Features
- Number of Rooms: 63
- Number of Floors: 4
- Elevator(s)
- Check-In Time: 3:00 p.m.
- Check-Out Time: 12:00 p.m.
- Wheelchair-Accessible Room(s) Available
- All-Inclusive
- Distance from Airport: 60 Minutes
Property
Features
- Activities/Tour Desk
- Air-Conditioning in Public Areas
- ATM
- Bar(s)
- Beach (swimmable)
- Concierge Desk
- Currency Exchange
- Health/Fitness Facility
- Internet Access (wireless)
- Medical Facility
- Parking (valet)
- Restaurant(s)
- Room Service (24 hours)
- Swim-Up Bar(s)
- Swimming Pool(s) - Outdoor
Features for a fee
- Beauty Salon
- Dry Cleaning
- Gift Shop/Boutique
- Spa
- Wedding Services
Activities
- Bicycles
- Golf (nearby)
Dining
Tuch de Luna: Take in views of the ocean while sampling Mexican cuisine, each dish is created with vibrant colors and flavors.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: À la carte
- Cuisine Type: Mexican
- Dress Code: Casual Attire
XAL: Serving a blend of elements from different cultures inspired by the Manila Route which connected Mexico, Asia and Europe.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: À la carte
- Cuisine Type: International | Mexican
- Dress Code: Casual Attire
Centli: This dining outlet showcases culinary delights from the southern regions of Mexico, paying tribute to corn, a staple in Mexican cuisine. Dinner is served on select nights.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Lumbre: Drawing inspiration from the northern regions of Mexico, Lumbre features dishes that highlight the distinct flavor of smoke. Dinner is served on select nights.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Chocolatería: Step into this self-service candy boutique and indulge in decadent chocolates and candies crafted by a master chocolatier. Each treat celebrates one of the most valued Mayan treasures: cacao.
- Air-Conditioned
- Meals Served: Snacks
- Cuisine Type: No Cuisine Type Selected
Cava: Choose from an exclusive selection of Mexican and international wines. Guests can enjoy a tasting experience with the resident sommelier in Cava or, at any time of day or night, select a bottle to take back to their rooms to sip and savor at their leisure.
- Air-Conditioned
- Cuisine Type: No Cuisine Type Selected
Sky Bar: Boasting panoramic views of the Caribbean Sea, this rooftop bar offers the perfect setting to relax and unwind with a drink in hand.
- Menu Type: À la carte
- Cuisine Type: No Cuisine Type Selected
- Dress Code: Casual Attire
Bodega: Available at any time, sample a variety of mezcal and tequila specialties.
- Air-Conditioned
- Cuisine Type: No Cuisine Type Selected
Wet Bar: Enjoy a signature cocktail at this swim-up bar located by the main infinity pool.
- Menu Type: À la carte
- Cuisine Type: No Cuisine Type Selected
- Dress Code: Casual Attire
Rooms
Suites feature a contemporary design and are located in one of three buildings: Natural, Fiesta and Wellness. All guests will enjoy complimentary access to the hydrotherapy circuit at the Muluk Spa.
All suites are appointed with attentive butler service and feature locally-made furniture and décor, state-of-the-art technology, and a Nespresso® coffee and tea machine. Each suite also includes a jellyfish habitat as part of La Casa de la Playa’s commitment to sustainability and conservation. Additionally, all suites include a private balcony or terrace, which features two hammocks, a private plunge pool and a volcanic stone tub. Complimentary wireless internet is offered throughout the resort.Available in All Rooms:
- Air Conditioning
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping - Daily
- In-Room Safe
- Internet Access (wireless)
- Iron/Ironing Board
- Mini-bar
- Satellite/Cable TV
- Suite Wellness - All-Inclusive
Suites are located within the Wellness building and feature a garden view.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Sofa Bed or King and One Queen
- Suite Ocean-View - All-Inclusive
Suites are located in the Fiesta building and feature a partial-ocean or an ocean view.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Sofa Bed
- Suite Ocean-View Wellness - All-Inclusive
Suites are located within the Wellness building and feature a partial-ocean or an ocean view.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Sofa Bed or King and One Queen
- Suite Oceanfront - All-Inclusive
Suites are located in either the Natural or the Fiesta buildings and feature an ocean view.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Sofa Bed or King and One Queen
- Suite Oceanfront Wellness - All-Inclusive
Suites are located in the Wellness building and feature an ocean view.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Sofa Bed or King and One Queen
- Suite Beachfront - All-Inclusive
Suites are located in the Natural building and feature direct access to the beach.
- Balcony/Lanai
- Approximate Square Metres: 60
- Bedding: King and Sofa Bed or King and One Queen
All-Inclusive
Includes:
- Evening Entertainment
- Gratuities and Taxes
- Premium Cuts of Meat and Seafood
- Room Service
- Unlimited Domestic Drinks
- Unlimited Meals and Snacks
- Unlimited Select International Drinks
Available for Purchase
- Laundry Or Dry Cleaning Services
- Spa and Beauty Services
- Telephone Calls
Additional All-Inclusive Information
Guests will also enjoy unlimited access to tailor-made experiences at select nature parks, designed and offered exclusively for guests of La Casa de la Playa. These experiences include a Tlachco backstage tour, dinner at Pueblo Maya Isolote or a private dinner in a cenote in Xcaret Park; a private caving tour at Xplor; and a purification ceremony in Xel-Há. Reservations may be required. Offerings and schedule are subject to change without notice.
Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xplor, Xplor Fuego, Xoximilco, Xenses, and Xenotes. Reservations for select parks and tours may be required. A Yucatan government entrance fee per person is required for Xichen (US $ 33) and Xel-Há (US $ 26) (price is subject to change without notice).
Xel Ha and Xcaret are open daily. Xenses, Xplor, Xplor Fuego, Xenotes, Xoximilco, and Xichen are open Monday through Saturday. This schedule is subject to change without notice.
Complimentary wireless internet access is offered throughout the hotel.
Guests will also have unlimited access to the adjacent properties, Hotel Xcaret Mexico and Hotel Xcaret Arte.
Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xplor, Xplor Fuego, Xoximilco, Xenses, and Xenotes. Reservations for select parks and tours may be required. A Yucatan government entrance fee per person is required for Xichen (US $ 33) and Xel-Há (US $ 26) (price is subject to change without notice).
Xel Ha and Xcaret are open daily. Xenses, Xplor, Xplor Fuego, Xenotes, Xoximilco, and Xichen are open Monday through Saturday. This schedule is subject to change without notice.
Complimentary wireless internet access is offered throughout the hotel.
Guests will also have unlimited access to the adjacent properties, Hotel Xcaret Mexico and Hotel Xcaret Arte.
Map
Costco Member Reviews
Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair accessible do not necessarily meet CDA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.
Costco Member Reviews
The Costco Star Rating assigned to each hotel is only intended as a guideline. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references.
Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality.
Property offers upscale design and décor, superior dining venues, manicured grounds, and a high level of service and hospitality.
Property offers above-average accommodations, service, comfort, facilities and grounds.
Property offers basic accommodations, décor, facilities and grounds.
