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Moon Palace Cancun - All-Inclusive
Costco Member Reviews
Costco Star Rating 
Carretera Cancun - Chetumal Km 340, Cancun, Quintana Roo, 77500, Mexico
This all-inclusive resort features an expansive outdoor pool (including one children's pool), numerous restaurants, bars, and lounges, a kids' club, a spa, and an array of activities and entertainment for families, couples, and people of all ages. Access to neighboring Moon Palace The Grand requires a day pass purchased at the resort and is subject to occupancy restrictions.
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Hotel Details
Overview
Hotel Description
This expansive all-inclusive resort offers an array of activities and entertainment for families, couples, and people of all ages. Accommodations are comprised of low-rise buildings featuring 1,339 rooms, each with an indoor whirlpool tub. Resort features include an expansive outdoor pool, numerous restaurants, bars and lounges, a fitness center, The Playroom kids' club, Wired lounge, NOIR nightclub, and daily activities and nightly entertainment. Indulge in treatment at the resort's spacious spa, play a round of golf at the on-site Jack Nicklaus signature course, or practice surfing with the Flowrider® Double wave simulator. Complimentary wireless internet access is offered throughout the resort. Guests may enjoy all-inclusive privileges at Beach Palace, Cozumel Palace, Moon Palace Nizuc, Playacar Palace, and Sun Palace (adults only), transportation is not included. Access to the neighboring resort Moon Palace The Grand requires a day pass purchased at the resort and is subject to occupancy restrictions.
Please note: Palace Resorts offers a Vacation Ownership Division (Palace Elite). Costco Travel is not associated with, and assumes no responsibility for, the vacation ownership program. Costco members who attend any sales presentations and/or enter into any ownership agreements do so solely at their discretion.
Key Features
- Number of Rooms: 1,339
- Number of Floors: 3
- Elevator(s)
- Check-In Time: 3:00 p.m.
- Check-Out Time: 12:00 p.m.
- Wheelchair-Accessible Room(s) Available
- Minimum Age to Stay Without an Adult: 18
- All-Inclusive
- Distance from Airport: 20 Minutes
Property
Features
- Activities/Tour Desk
- Air-Conditioning in Public Areas
- Bar(s)
- Beach (nonswimmable)
- Business Center
- Chapel
- Children's Club - See Below
- Children's Playground
- Children's Pool
- Concierge Desk
- Gift Shop/Boutique
- Health/Fitness Facility
- Hot Tub/Jacuzzi
- Hot Tub/Jacuzzi: 6
- Internet Access (wireless)
- Night Club/Disco
- Parking (self)
- Restaurant(s)
- Room Service (24 hours)
- Swim-Up Bar(s)
- Swimming Pool(s) - Outdoor
- Swimming Pool(s) - Outdoor: 2
- Tennis Court(s)
- Tennis Courts: 2
- Water Slide
Children's Club Information :The Playroom Kids' Club: ages 4 through 12. The club features game and activity rooms, indoor and outdoor playgrounds, a theater and more.Features for a fee
- ATM
- Beauty Salon
- Currency Exchange
- Dry Cleaning
- Golf Course
- Golf Driving Range
- Spa
- Wedding Services
Activities
- Basketball
- Bicycles
- Billiards
- Board Games
- Golf (onsite)
- Miniature Golf
- Pilates
- TableTennis
- Volleyball
- Yoga
Dining
Bugambilias: This restaurant offers an international buffet for breakfast, lunch and dinner with such delights as grilled tacos, Lebanese food bar and ceviche.
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: Buffet
- Cuisine Type: International
- Dress Code: Casual Attire
Palapa Asadero: Serves an international buffet for lunch. Dinner features an à la carte grilled menu.
- Meals Served: Lunch | Dinner
- Menu Type: Buffet | À la carte
- Cuisine Type: International | Steak
- Dress Code: Casual Attire
Góndola: Features an international buffet for breakfast (subject to change) and an Italian à la carte menu for dinner.
- Air-Conditioned
- Menu Type: Buffet | À la carte
- Cuisine Type: International | Italian
- Dress Code: Casual Attire
Pier 8: This poolside restaurant features an international buffet for lunch and exotic island flavors at night.
- Meals Served: Lunch | Dinner
- Menu Type: Buffet | À la carte
- Cuisine Type: International | Seafood
- Dress Code: Casual Attire
Agra: This restaurant offers an authentic Indian food experience with rich spices and creations based on traditional Indian recipes.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Indian
- Dress Code: Collared Shirt | Long Pants Required
Momo: Asian cuisine served in an elegant setting. Reservations are required for the Teppanyaki tables.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Recommended
- Cuisine Type: Asian
- Dress Code: Collared Shirt | Long Pants Required
Caporales: Enjoy an extensive menu of Mexican favorites with a vibrant atmosphere in the Nizuc section.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Recommended
- Cuisine Type: Mexican
- Dress Code: Collared Shirt | Long Pants Required
La Trattoria: Indulge in an à la carte menu of traditional Italian dishes served in an elegant ambiance. Located at the Golf Club.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Italian
- Dress Code: Collared Shirt | Long Pants Required
Riviera Maya: Classic culinary cuisine of the Yucatan Peninsula, located in the Golf Club. A dress code is required for dinner.
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Mexican
- Dress Code: Collared Shirt | Long Pants Required
Smoked: Enjoy Texan-style barbecue located poolside.
- Meals Served: Lunch
- Cuisine Type: Barbecue
Pepe's Pizza: This restaurant serves a variety of pizza dishes.
- Meals Served: Lunch | Dinner
- Menu Type: À la carte
- Cuisine Type: Pizza
- Dress Code: Casual Attire
Rooms
Rooms feature a whirlpool tub and a liquor dispenser. Complimentary wireless internet access is offered throughout the resort.
Available in All Rooms:
- Air Conditioning
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping - Daily
- In-Room Safe
- Internet Access (wireless)
- Iron/Ironing Board
- Mini-bar
- Satellite/Cable TV
Available in Some Rooms:
- Crib
- Rollaway Bed
- Superior Deluxe Garden-View Room - All-Inclusive
Rooms feature a view of the common areas, parking lot and other buildings or a garden view.
- Balcony/Lanai
- Approximate Square Metres: 40
- Bedding: King or Two Doubles
- Junior Suite Golf Course - All-Inclusive
Suites are located on the golf course and feature a golf course view. These suites are located away from the main hotel complex and include a private golf cart for personal use.
- Balcony/Lanai
- Approximate Square Metres: 65
- Bedding: King
- Superior Deluxe Ocean-View Room - All-Inclusive
Rooms feature a partial-ocean view or an ocean view.
- Balcony/Lanai
- Approximate Square Metres: 40
- Bedding: King or Two Doubles
- Family Deluxe Room - All-Inclusive
Rooms feature a garden view. Rooms are comprised of two connecting Superior Deluxe Garden-View Rooms, and are designed for families traveling with children 17 and younger.
Additional amenities include a mini-bar stocked with kid-friendly drinks and snacks, Xbox 360/DVD player (games and movies are available upon request), welcome amenities for children, mini-bathrobes and slippers, and a special kids' room service menu.
- Balcony/Lanai
- Approximate Square Metres: 80
- Bedding: King and Two Doubles
- Superior Honeymoon Room - All-Inclusive
Rooms feature an ocean view, and feature an ocean view. Guests 18 and older are welcome in this category.
Additional amenities include nightly petit-fours, a pillow menu, liquor dispenser with upgraded brands, and a private beach lounge chair area with waiter service.
- Balcony/Lanai
- Approximate Square Metres: 40
- Bedding: King
- Swim Up Suite - All-Inclusive
Suites feature a garden view with easy access to a pool exclusive to this category.
- Balcony/Lanai
- Approximate Square Metres: 40
- Bedding: King or Two Doubles
- Governor Suite - All-Inclusive
Suites feature a partial-ocean view and feature a partial-ocean view.
Additional amenities include a pillow menu, aromatherapy menu and a liquor dispenser with upgraded brands.
- Balcony/Lanai
- Approximate Square Metres: 80
- Bedding: King and Sofa Bed
- Two-Bedroom Presidential Suite - All-Inclusive
Suites feature an ocean view.
Additional amenities include an espresso machine, double Jacuzzi, pillow menu and a liquor dispenser with upgraded brands.
- Balcony/Lanai
- Bedding: King and Two Doubles
- Two-Bedroom Golf Course Suite - All-Inclusive
Suites are located on the golf course and feature a golf course view. These suites are located away from the main hotel complex and include a private golf cart for personal use.
Additional amenities include a pillow menu, aromatherapy menu and a liquor dispenser with upgraded brands.
- Balcony/Lanai
- Bedding: King and Two Doubles
All-Inclusive
Includes:
- Children's Club
- Evening Entertainment
- Gratuities and Taxes
- Room Service
- Unlimited Domestic Drinks
- Unlimited Meals and Snacks
- Unlimited Select International Drinks
Available for Purchase
- Golf Green Fees, Equipment
- Laundry Or Dry Cleaning Services
- Premium Cuts of Meat and Seafood
- Spa and Beauty Services
- Telephone Calls
Additional All-Inclusive Information
Guests may enjoy all-inclusive privileges at Beach Palace, Cozumel Palace, Moon Palace Nizuc, Playacar Palace, and Sun Palace (adults only), transportation is not included. Access to neighboring resort Moon Palace The Grand requires a day pass purchased at the resort and is subject to occupancy restrictions.
Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Alaska, Hawaii, the Caribbean, and Puerto Rico. Terms are subject to change.
Complimentary wireless internet access is offered throughout the resort.
Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Alaska, Hawaii, the Caribbean, and Puerto Rico. Terms are subject to change.
Complimentary wireless internet access is offered throughout the resort.
Map
Costco Member Reviews
Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair accessible do not necessarily meet CDA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.
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Costco Member Reviews
The Costco Star Rating assigned to each hotel is only intended as a guideline. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references.
Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality.
Property offers upscale design and décor, superior dining venues, manicured grounds, and a high level of service and hospitality.
Property offers above-average accommodations, service, comfort, facilities and grounds.
Property offers basic accommodations, décor, facilities and grounds.
